Software as a Service


Software as a Service is a smarter way to get the software and communications you need. You choose the business applications, email, unified communications, video and web conferencing you want – and only pay for what you use.

In the office, at home and on the go, your people get easy access to the software and communications they need to do their job. They can also save on travel by collaborating face-to-face using smart online options.

No deployment hassles. No management hassles. No upfront costs. No more worrying about software updates. And no more worrying about business continuity thanks to our 24/7 expert network monitoring. We take care of everything so you can preserve capital and scale costs to your business success.


Get the latest technology

Software as a Service is the smartest way to keep your business on the cutting edge, with the latest software and communications. Introduce cost-effective video and web conferencing for meetings, product launches, day-to-day collaboration and training. We will automatically update your software and services to the latest versions.

Rely on continuous operations

Enjoy superior business continuity. The Telstra Next IP® core network provides 99.999 per cent reliability, supporting mission-critical networked applications for Australian government and business – and scaling them up to millions of customers. All of our cloud services undergo rigorous pre-launch interoperability and scalability engineering, testing and certification before we release them.

Be more responsive

With Telstra cloud computing you can adjust cloud services dynamically to meet your changing staff requirements, workload spikes or storage requirements. You can deploy the applications you need quickly, dramatically lowering provisioning time. With the ability to quickly deploy new software without the risk and upfront costs of investing in your own technology, you can respond rapidly to opportunities.

Boost productivity

Your staff can access applications and data from the office, at home or in the field using PCs, laptops and smartphones. Telstra Cloud services enable your staff to work effectively and flexibly.


Business productivity applications in the Cloud*

Telstra offers Microsoft® Office 365. It combines the familiar Office desktop suite with cloud-based versions of unified communications and collaboration solutions, including:

Microsoft Exchange Online

Email, calendar and contacts with extensive access to staff mailboxes across PCs, the web and mobile devices thanks to the coverage of the Telstra Next G® network.

Microsoft Lync™ Online 

Next-generation communications capabilities including instant messaging (IM), presence, and PC-audio, video conferencing and screen sharing.

Microsoft SharePoint® Online

Share important documents and insights with colleagues, customers and partners through Web portals.

Microsoft Office Web Apps

Convenient online companions to Microsoft Word, Excel®, PowerPoint®, and OneNote® offer an easy way to access, view, and edit documents directly from your Web browser.

Communications in the Cloud

We provide a choice of productivity-enhancing communications services, including:

Web Conferencing

Choose between Cisco® WebEx or Microsoft Office Live Meeting to host sophisticated meetings, training sessions and seminars online – all your attendees will need is an internet connection.

Telstra IP Telephony

A flexible subscription-based service that provides business-to-business video conferencing and high definition voice calling. Microsoft Lync Server integration adds Presence and Click-to-Call functions from Microsoft Outlook® and Microsoft Communicator.


Microsoft Office Live Meeting provides videoconferences for 2 to 2000 staff with calendar invitations, whiteboards and recording capabilities. Or for a fully immersive experience, Cisco Telepresence provides high definition, life-size video.

Customer Service in the Cloud 

Our innovative Web Contact Centre service lets you quickly establish customer support for new services without a large capital investment or additional onsite equipment – you can then scale up or down to suit staffing levels and service demands. Multi-channel communication options include: telephone, email, fax, web chat and web call-back.

Things you need to know

* For Microsoft products data may be stored overseas


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